In order to start planning, you will need to determine
what your goals are for the project. Answer these questions:
When does your company want to have an ISO 9001:2000 certificate in
The answer to this question will determine your timeline.
The shorter time frame allowed for the project, the more resources the
project will demand during implementation.
It is important to know what your goal is because other dates will be
determined by this information.
Find out if there are company goals, are there clients that are requesting
certification or other circumstances that will determine the date?
Your date may be revised later. You will use this as a target date, and
as we move along to the gap analysis and creating the task list you will
be able to determine if the date is realistic. It will depend on what
you currently have in place for your quality system, and how many resources
you have available for the project.
B. Identify Project Responsibilities
It is important to determine who will be leading this project. Are
you the person leading the charge? If so, you would be the project manager.
You do not need to identify the management representative at this point.
You will need to clarify who makes up "Top Management". The
standard has requirements to be fulfilled by Top Management, and the
sooner they are involved in this project the better.
Who is your project manager?
Who makes up Top Management at your organization?
Who should be on the ISO 9001 Steering Team? This team will play an
important role in planning, coordinating and providing resources for
the ISO 9001:2000 project.
What is the ISO 9001 Steering Team?
C. Begin to fill in the Project Timeline
When will you conduct your Gap Analysis and how long will it take to
A Gap Analysis can typically take anywhere from 2 days to 5 days to
perform. It will depend on the size of your organization, the number
of auditors, the state of your current quality system and the experience
of your auditors.
Planning Meetings to assign Task Teams.
This will take one or two meetings. The project manager and top management
should be involved.
What are task Teams?
Target a date for Introductory training for all employees.
You will want your employees to be aware of the project, what will need
to be done, who will be involved, and why you are implementing ISO 9001:2000.
Choose a date that is after the planning meeting discussed above. That
way you can decide if some people that will be involved in the project
need more detailed training, and you can let employees know who will
be working on the project.